Cancellation Policy
BASSLILA PRIVATE LIMITED · Last updated 9 August 2026
You can cancel anything you have bought from us. This page explains how to do it and what happens to your access and billing afterwards.
1. Cancelling a Basslila School seat
You may cancel your seat at any time before the cohort begins and receive a full refund of the ₹5,000 booking amount.
Your seat also includes 2 live demo classes. If you attend them and decide the program is not for you, tell us and we refund the ₹5,000 in full, no questions asked.
2. Cancelling a Community membership
Memberships renew automatically until you cancel. You can cancel at any time, and there is no cancellation fee or notice period.
- Cancelling stops all future renewals.
- You keep access until the end of the period you have already paid for — cancelling does not cut you off mid-month.
- Within the first 7 days of a new membership, cancelling also qualifies you for a full refund under our Refund Policy.
3. Cancelling a recurring payment or mandate
If you set up an automatic payment (UPI AutoPay, card mandate or e-NACH) through Razorpay, you can cancel it in two ways:
- Ask us — email musicwithbasslila@gmail.com and we will cancel the mandate from our side.
- Or cancel it yourself from your bank or UPI app, under the mandates or autopay section.
Cancel at least 24 hours before the next scheduled date. Mandates are presented to your bank in advance, so a last-minute cancellation may not stop that cycle — if a payment is taken after you asked us to cancel, we refund it in full.
4. Cancelling a recorded course purchase
Recorded courses are a one-time purchase with no recurring billing, so there is nothing to cancel and no future charge to stop. The purchase is final once made — see our Refund Policy.
5. If we cancel or reschedule
Occasionally we may need to postpone a cohort or a live class. If we reschedule, you may move to the next cohort at no extra cost or take a full refund of everything you have paid — your choice.
If we cancel a program outright, we refund everything you have paid for it in full, without you having to ask.
6. How to cancel
Email musicwithbasslila@gmail.com or message +91 80768 04684 on WhatsApp from your registered number. We confirm every cancellation in writing — if you have not heard back from us within 2 business days, please chase us, because it means we did not receive it.
Contact us
Questions about this policy, or need help with an order? We reply to every message.
- Legal entity
- BASSLILA PRIVATE LIMITED
- Phone / WhatsApp
- +91 80768 04684
- Address
- I-901, Tower 1, Hawelia Valencia Homes, Sector 1, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh 201318, India
